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Great service and work. Thank you for being an honest car repair man.
Straight-forward, honest, thorough, best mechanic I've been to. Mark spelled out all my options with my Sentra without bias. I highly recommend this auto shop.
These guys saved us! They were closed and opened up and fixed our front ball barring in an hour to get us back on the road. Thanks Guys!!!!!!!!!!!!!!!!!!!!!
Mark is extremely competent, caring and HONEST.
I'm new to the Clinton/Knoxville! I had a problem with my TCC (Torque Converter Clutch) solenoid and brought it to Advanced Transmissions off of Clinch Ave. I read some reviews on it and did not feel like my car should be held captive at that shop. SO! I googled and thank the LORD that this shop popped up! When I went there I already felt at home! MARK!!! Who is the owner of Pit Stop Shop did everything he could to figure out what was wrong with my TCC. Well, Nothing was wrong with my solenoid, Thank GOD. Mark summarized the problem and said that he would fix it! PLUS He goes above and beyond for all his customers! After we got done figuring out my problem he gave me a fusible link for my amp in my car for FREE and hooked it up. Now, That's what you call getting CUSTOMER SATISFACTION! This if my first review, so... It goes out to Pit Stop Auto Repair! THANK YOU MARK! and can't wait to see what the LORD has in store for you man! STRONGLY RECOMMEND THIS SHOP! 10/10 from experience and customer satisfaction!
BEST EXPERIENCE EVER!!!
to begin with we live in Smyrna, Tn. and work in the Brentwood area, we had already gotten to work when our daughter called stating she was "broke down" in Clinton...
we drove 2.5 hours to haul the truck home but unfortunatly was unable to tow it ourself...
took a chance and googled a local mechanic and Pit Stop Auto Repair came up, I read the reviews and thought we'd give this guy a shot. we had the explorer towed to his shop and told him we would go on home and come back in a week or so to pick it up since he was SO covered up with other vehicles to repair and we had other vehicles to drive. Mark, quoted me a GREAT price and was the friendliest person ever to deal with especially when your spending $500.00 2 weeks after Christmas!!
We left his shop to go home to Smyrna and within 10 minutes we received a call from Mark stating if we hadn't gone to far to come back................Truck is now running?????
we turned around, went back to the shop and was charged $75.00
not only was Mark friendly and very reasonably priced but he was HONEST!!! turned out it wasn't what we had all originally assumed it was and it was a quick fix.
that goes a long way in todays world!! Then, today we receive a call from Mark at Pit Stop. why, you ask???? just to make sure we all made it home safely and didn't have any other issues. That's why!! ;0) and from the bottom of our hearts The Perkins family Thanks you Mark and your staff for your Honest work!!!!!!!!!!!!!!! God Bless!
Job done right. Fair price. I had my van worked on, brought the wrong parts, they found the right ones. Quoted a fair price and charged the quoted price, even tho they used some of their parts to fix it. (Just some bolts and oil filter, but nice to not have to run to the store to find some). Comfortable chair and directTV in the waiting room. Mechanic updated me twice on the progress of the work (only took 1.5hrs). I am very picky about my mechanics, I asked around and did a lil research before I came here, I am glad I did because everyone gave a good recommendation, and I will also. My new local mechanic.
They have done all my mechanic work for several years and have always been honest and fair.
Mark was very knowledgable and got my car in and out quickly! He even gave me the remote to the TV in the lobby to make myself at home. I will definitely be returning for future auto repairs! Thank you for honest and friendly service! Prices are also very reasonable -
I had an emergency on my truck ( drive shaft was about to fall out ) brought it to pit stop they were VERY professional and fixed the problem. THANKS HIGHLY RECOMMENDED.